Other than AI Siemiatkowski admission, it wasn't obvious that this was AI. There were only a few subtle signs.

After the Klarna CEO’s AI avatar appeared on an investor call earlier this week, Zoom CEO Eric Yuan followed suit, also using ...

Klarna's CEO Says AI Can Take Over All Jobs, Including His Own. According to Klarna's first quarter 2025 results, the company ...

Klarna uses an AI doppelganger of CEO Sebastian Siemiatkowski to deliver quarterly earnings, and says it "streamlined" ...

While 'buy now, pay later' provider Klarna grew to 100 million users last quarter, more of its customers are failing to repay ...

Swedish fintech company Klarna is reversing its decision to replace workers within its customer service division with AI ...

Klarna CEO Sebastian Siemiatkowski has announced plans to beef up its human customer service team after artificial ...

Duolingo’s chief executive has retracted his claim that artificial intelligence will replace the company’s human workforce, ...

Though the buy now, pay later firm will once again hire customer service agents, it sees its AI chatbot as a success that has ...

Klarna is scaling back its AI-led customer service model after admitting it reduced service quality. The fintech firm is ...

Tech company CEOs aren’t just making their companies AI-first: this week, they’re using AI avatars to replace themselves in ...

Klarna CEO Sebastian Siemiatkowski said last week that the company has shrunk its workforce by 40% thanks to its investments ...