The SSA commissioner has said the agency is pursuing "a massive technology effort" to reduce phone wait times, including incorporating artificial intelligence.

The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...

Newly sworn-in Social Security chief Frank Bisignano, who previously was a Wall Street executive, told staffers he had to ...

I’m, like, what the heck's the commissioner of Social Security?’ said the new commissioner of Social Security. He had to turn ...

Commissioner Frank Bisignano said Social Security numbers are vulnerable to exploitation and fraud across multiple government ...

Recent ethics filings indicate that Frank Bisignano, confirmed as head of the Social Security Administration (SSA), has been ...

President Donald Trump 's head of the Social Security Administration (SSA), Frank Bisignano, admitted in a town hall with ...

Frank Bisignano, a former Wall Street executive, told staff he hadn't been looking for a new job when he got the call.

Frank Bisignano, confirmed as head of the Social Security Administration, received a major tax deferral on $484 million in ...

The apparent fact that the new Social Security commissioner, up until recently, had no idea what his job entailed does not ...

The chaos at the the agency began shortly after acting commissioner Michelle King stepped down in February, a move that came ...

Donald Trump's new head of the Social Security Administration admitted that, prior to accepting his position, he had had to ...