Spectrum might be the nation's leading broadband provider in terms of download speed, video experience and reliability, at ...

In the latest American Customer Satisfaction Index survey, fiber broadband's fast speeds place it far ahead of cable, with AT ...

Comcast has had previous outages in Kent caused by vandalism, including April 22 and Jan. 21 of this year and Nov. 30, 2023.

senior vice-president of "customer experience" at Comcast. What happened with Mr. O’Rourke's service is completely unacceptable. Despite our attempts to address Mr. O’Rourke’s issues, we ...

Charter Communications, the second-biggest cable operator in the US, has signed a deal to buy the third-largest cable company ...

CNET dug into the latest speed test data to see how the country’s largest cable internet provider fared in national speed ...

When El Car Wash needed a trusted partner, company leaders quickly discovered Comcast Business offered tailored solutions for ...

Altice USA operates under a heavy debt load, with consolidated net leverage, by our calculation, above 7.5 times EBITDA at the end of the first quarter of 2025. The firm has carri ...

Comcast faces challenges from declining cable subscriptions and fierce competition but sees growth potential in wireless, streaming, and theme parks. Despite broadband customer losses, Comcast's ...

This misstep, publicly acknowledged by Comcast, exemplifies the dire consequences ... In this regard, let’s explore strategies that can help you fix Shopify problems and improve your customer support, ...

Respondents prefer humans because they believe humans can solve customer service issues faster and more accurately than AI—which is notable since one of AI’s most touted benefits is its speed.

(FOX40.COM) — Thousands of Xfinity customers in the Sacramento area are without service, and some businesses have been forced to temporarily close their doors amid an outage. • Video Above ...