News

Virginia 911 call center implements AI technology to allow dispatchers to focus on emergency calls
A 911 dispatch center in Virginia turns to artificial intelligence to direct callers to non-emergency resources, allowing ...
KSHB 41 Kansas City14h
'Step in the right direction': KCPD says additional 911 call takers will help shorten wait times
In 2023, the Kansas City, Missouri, Police Department had nearly 20 open call taker positions. In 2025, the department said ...
WINK News17h
Collier County mother’s 911 call reveals panic after daughter’s shooting
A chilling 911 call from a Collier County mother reveals the desperate moments after her daughter was shot. The daughter, ...
N.J. is finally fixing its 911 system. See the counties where calls could be answered faster.
New Jersey is upgrading equipment for its 911 system and the improvements may result in faster response times, according to a ...
Police accused of ‘stonewalling’ family of man who died after making 911 call
The family of an Ontario man who contacted 911 for help but was unable to speak are demanding answers as to why emergency services were not sent to his address the night he died.
The Daily Commercial2d
911 calls were restored last night. Which county woke residents to tell them?
The standard 911 voice system was experiencing difficulties in Lake County and other parts of central Florida up until around ...
‘I have always wanted to help people,’ New KCPD 911 call takers hopeful to help reduce hold times
“The way that I’ve fallen in love with the job, honestly, to me, the overtime, I’m just like, ok, I’ll do it because people ...
WESH2d
911 calls down in Florida; text 911 in an emergency, officials say
911 calls down in Central Florida; text 911 in an emergency, officials say. WESH 2 News. 911 operator SOURCE: WESH 2 News. Updated: 3:38 PM EDT Jul 8, 2025 ...