Artificial intelligence chatbots are shaking up the way we use the internet, altering the search-for-clicks bargain that has shaped the landscape of the web for decades. Companies are scrambling to ...

Kids crave approval from their peers. Chatbots offer an alternative to IRL relationships, but they can come at a price ...

Our reputation as a digital leader is a huge strength.

A quietly-formed team within Apple named Answers, Knowledge and Information is working on the in-house AI chatbot.

Most U.S. adults say they use artificial intelligence to search for information, but fewer are using it for work, drafting email or ...

Does the AI solution provide your customers with a more personalized experience, or does it just infuriate them further?

AI chatbot companions are everywhere. And so are cautionary tales about their influence. But men are also using them as a way ...

AI empowers brands to create personalised, memorable interactions, turning customers into passionate advocates.

More recent work has made use of what are known as BERT language models, which are trained on large amounts of human- and chatbot-generated text. The models learn the patterns that are common in each ...