AI empowers brands to create personalised, memorable interactions, turning customers into passionate advocates.

Kids crave approval from their peers. Chatbots offer an alternative to IRL relationships, but they can come at a price ...

A quietly-formed team within Apple named Answers, Knowledge and Information is working on the in-house AI chatbot.

Artificial intelligence chatbots are shaking up the way we use the internet, altering the search-for-clicks bargain that has shaped the landscape of the web for decades. Companies are scrambling to ...

A new study from researchers at Northeastern University found that, when it comes to self-harm and suicide, large language ...

AI chatbot companions are everywhere. And so are cautionary tales about their influence. But men are also using them as a way ...

Does the AI solution provide your customers with a more personalized experience, or does it just infuriate them further?

Our reputation as a digital leader is a huge strength.

Most U.S. adults say they use artificial intelligence to search for information, but fewer are using it for work, drafting email or ...

Artificial Intelligence - This infographic compares the global Web traffic for the top 10 search engines with the global Web traffic of the top 10 AI chatbots, and it looks at year-over-year changes ...

$2B for Mars: No, not the planet. That’s much more expensive. The family-owned U.S. candymaker says it plans to invest ...

Starbucks CEO Brian Niccol is closing a convenience that was explicitly targeted toward Gen Z’s taste for “frictionless” ...