A 911 dispatch center in Virginia turns to artificial intelligence to direct callers to non-emergency resources, allowing ...

The family of an Ontario man who contacted 911 for help but was unable to speak are demanding answers as to why emergency services were not sent to his address the night he died.

A chilling 911 call from a Collier County mother reveals the desperate moments after her daughter was shot. The daughter, ...

In 2023, the Kansas City, Missouri, Police Department had nearly 20 open call taker positions. In 2025, the department said ...

A Canandaigua woman was taken into custody June 27 after allegedly calling 911 dispatch 21 times in one day without ...

A Cuyahoga County crisis response program that embeds social workers with police and fire personnel during mental health and substance abuse emergencies is now expanding to Parma and Parma Heights.

On Wednesday, around 2 p.m., the Loveland Emergency Communication Center received a 911 call about an elderly hiker in ...

The Michigan State Police has presented former Negaunee Regional Communications Center emergency dispatcher Tyler Woodke with ...

Michigan State Police honored Mr. Woodke with a Professional Excellence Award on Thursday in recognition of his exemplary ...

Researchers at the University of Warwick are collaborating with UK clinicians and emergency services on a ground-breaking study into how live video ...

Two out-of-state teens were arrested after making fake emergency calls to Polk County law enforcement in June 2025. FOX 35's Manny Martinez learned that the teens decided to make these calls due to ...

Charlotte Fire Department and Mecklenburg EMS have a new contract to optimize EMT staffing and 911 response, with planned ...