Truly understanding the feelings of our users has always been the dream of user experience researchers. Are they enjoying themselves? Are they frustrated? Are they genuinely interested and engaged?

With augmented reality, the tech is typically put ahead of the user experience. We need to bring UX more prominently into the AR ...

Sufficient color contrast is a prerequisite for readable text and accessible websites, and visual contrast has a significant role in the updated Web Content Accessibility Guidelines (WCAG 3.0).

Note: This is a two-part article. Part Two will appear in our next 19.1 issue. Our news feeds today are rife with ethical issues as they relate to the ever-increasing technologies we use. Self-driving ...

The article explores the current state of UX in Southeast Asia and provides three examples from across the UX maturity ...

Curiosity is powerful. Psychologists tell us that curiosity enhances intelligence and increases perseverance. Being curious propels us to deeper engagement, superior performance, and more meaningful ...

Figure 1. So many ways to greet a person—multi-language design. Multilingual design is a complex undertaking, but it is crucial for making websites accessible to international markets. You need to ...

The emotional impact of the COVID-19 pandemic has taken its toll on everyone and has greatly intensified the need for accessible mental healthcare. According to the American Psychological ...

In early 2014, we found ourselves working for an organization with a large product portfolio built up over decades of acquisitions. To create a cohesive branded experience, it became clear that many ...

The Tor Project is a U.S. nonprofit composed of individuals from all around the world. Guided by common values such as privacy, anonymity, security, and freedom, these individuals build technologies ...

Personas and journey maps are long-established tools in the UX field that are used to describe users, their goals, and key tasks. But they are often impractical, misaligned with larger organizational ...

Artificial Intelligence (AI) tools include many options that can reduce research time through the process of Rapid Research.