As we take a summer break, lets spend a moment to reflect on AI's rapid development and to plan for its thoughtful and ...

AI is everywhere in public sector conversations. But while the pilot projects keep piling up, few are turning into scaled ...

I had the opportunity to attend Medway Council’s Connect Day in May 2025, and the digital team showcased a transformative ...

This year our Summer reads have been chosen by members of the DL Advisory Board and our AI Expert Community. So wherever your summer plans take you, we hope you’ll find a moment ...

What if the most transformative workplace innovation wasn’t just about efficiency, but inclusion? Over a five-month pilot of Microsoft Copilot for M365 across a major UK government department, we ...

Like most law-enforcement organizations, Bedfordshire Police, in the UK, faces multiplying crime threats and limited ...

These sophisticated, autonomous digital entities have already begun to reshape our lives, industries, and the way we interact with technology.

Written by Joanna Finlay, Consulting Manager in Financial Wellbeing, Inclusion & Vulnerability, Sopra Steria It has long been held that ‘ease’ is the foundation of good customer experience. The shift ...

As AI reshapes our world faster than we imagined, the question we face isn’t whether we need an AI-ready workforce — it’s how quickly we can build one that’s inclusive, imaginative, and equipped for ...

By Andrew Culpin, Service Improvement Lead at Newcastle City Council explains how a low code new online portal, implemented at the peak of Covid-19, helped to reduce costs for the council, providing ...

The Sunday Times Newspaper and Digital Leaders have teamed up to publish a special report on Digital Transformation in this morning’s edition of the Sunday Times.