Technology researcher Forrester has launched the Total Experience Score, a new metric that integrates its existing CX Index ...

London-based insights and CX consultancy Watermelon has launched a proprietary Voice of the Customer platform, Canvas, 'built ...

In India, Ipsos has announced it is augmenting its product testing capability with synthetic data, promising faster insights ...

Sweden-based platform Priceagent has launched a solution called Price Check, promising 'high-confidence demand and revenue ...

London-based ad impact prediction firm DAIVID has launched a tool which it says instantly measures the effectiveness of ...

Health and wellness marketing and technology agency MERGE has appointed Heidi West as Chief Revenue Officer and John Bracey ...

Florida's lawmakers will not move forward with a bill which threatened to stop public colleges and universities from polling ...

Portuguese health sector research and data firm HMR has formed a strategic partnership with Swiss data management company ...

Herspiegel consults with life science clients to commercialize their offerings and maximize their brand potential, with ...

Global business services giant Accenture has announced a restructure and a number of top-level promotions. Its Song unit will ...

In the UK, banking group NatWest has appointed former British Gas, BT and Holland & Barrett insight leader Georgina White as Director of Customer Insight. White (pictured) has been a Non-Executive ...

In the US, B2B customer insights software firm GetWhys has extended its platform to incorporate Internet data from public ...