The customer spent £1,500 on a new oven and microwave, which required them to arrange shipping from its showroom, so they opted for UPS. "When the items arrived, the microwave was dented and the ...

LOS ANGELES - UPS regained online access Monday after it suffered “system issues” that caused problems processing shipping transactions, a company spokesperson confirmed. While the issue was ...

Amid branch closings across the nation, a UPS facility in Oklahoma faces mass layoffs. Over 300 Oklahoma workers will lose their jobs. UPS issues mass layoffs at Oklahoma location ...

United Parcel Service prides itself on the safe delivery of 11.5 million packages and documents each day worldwide.So why are a handful of UPS employees ... UPS SOLVES CUSTOMER PACKAGING PROBLEMS ...

United Parcel Service last year turned to generative AI to help streamline its customer service operations. The in-house developed project, Message Response Automation (MeRA), is already delivering.

The U.S. Postal Service is saving a great deal of money with UPS as its prime air cargo vendor instead of FedEx, according to ...

In a new report by Kaspersky, researchers see a new wave of phishing scams that utilize a COVID-19 theme and impersonate well-known shipping carriers such as FedEx, UPS, and DHL. Package delivery ...

For some, the void under the tree came despite days of phone-and-Web wrangling with UPS customer service. In Houston, the Amaya family toggled between tracking their package online and waiting by ...

Though Bare Necessities ships via FedEx and UPS and uses both shippers' last mile services with the United States Postal Service, chief operating officer Bill Richardson told Multichannel Merchant the ...

Amid the partial, temporary closure of an Oklahoma City United Parcel Service facility, more than 300 employees will be laid off early next year, according to the Oklahoma Department of Labor. Due ...