A 911 dispatch center in Virginia turns to artificial intelligence to direct callers to non-emergency resources, allowing ...

Arlington County's 911 call center uses AI to handle non-emergency calls, reducing dispatcher workload by 16,000 calls in the first quarter compared to last year.

Several firefighters extinguished a house fire in Dayton early Friday morning. Dayton firefighters responded just before 1:40 ...

in Osceola county, 911 calls were rolling over to the sheriff's office, and text to 911 was available. as it is in the other counties and the city we know have been impacted. Marion, Lake, and the ...

Charlotte Fire’s role in low-acuity and non-emergency calls should decrease under the agreement as MEDIC makes “incremental ...

In 2023, the Kansas City, Missouri, Police Department had nearly 20 open call taker positions. In 2025, the department said ...

New Jersey is upgrading equipment for its 911 system and the improvements may result in faster response times, according to a ...

City officials want to withhold two 911 calls made by people who died in the flood. They say the calls include "highly ...