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Nearly 75% of NYC transit riders have concerns with OMNY system, survey finds
Of respondents, 47% used a physical OMNY card at least some of the time, and 58% used a digital wallet/phone, the study found. Forty-three percent of respondents reported alternating between multiple modes of tapping — for example, occasionally using both an OMNY card and a physical credit card.
NYC commuters are having issues with OMNY, Permanent Citizens Advisory Committee survey finds
New York City commuters are reporting issues with the OMNY tap-and-go system, which is set to replace the MetroCard in the coming year. CBS News New York's Lori Bordonaro breaks down the results of a new survey and speaks to riders.
The tap-and-go payment method is replacing the MetroCard. Straphangers cite some glitches, and a watchdog says the design ...
OMNY readers only arrived at the JFK AirTrain this year, while MTA officials acknowledge they are still trying to work through the details of how to implement the new system on its commuter ...
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